Shipping policy

Welcome to NovaShopping. We are committed to delivering your orders safely and on time across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays may be processed on the next working day.

Shipping Time

  • Standard delivery usually takes 3–7 business days depending on your location.
  • Remote areas may require additional delivery time.

Shipping Charges

  • Shipping charges may vary based on product size, weight, and delivery location.
  • Any shipping fee will be shown during checkout or confirmed before dispatch.

Order Tracking

  • Customers may contact our support team for order tracking and delivery updates.

Delivery Issues

Please ensure your shipping address and phone number are correct. NovaShopping is not responsible for delays caused by:

  • Incorrect customer information
  • Courier service issues
  • Weather conditions or unexpected events

Damaged or Missing Items

  • If your order arrives damaged or incomplete, contact us within 24 hours of delivery with pictures of the package and product.

Contact Information

For shipping-related questions, contact us:

Thank you for shopping with NovaShopping