Terms of service

Welcome to NovaShopping. By accessing or using our website, you agree to the following Terms & Services. Please read them carefully before placing an order.

1. General Information

NovaShopping provides online shopping services for electronics and home appliances. We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

We try our best to display accurate product details, images, and prices.
Slight differences in color or design may occur due to screen settings or manufacturer updates.
Product availability may change without notice.

3. Orders & Payments

All orders are subject to confirmation and availability.
We reserve the right to cancel any order due to pricing errors, stock issues, or suspicious activity.
Customers must provide accurate shipping and contact information.

4. Shipping & Delivery

Delivery times may vary depending on location and product availability.
Delays caused by courier services, weather conditions, or unforeseen circumstances are not our responsibility.

5. Return & Refund

Customers can request a return within 5 days of receiving the order.
Returned products must be unused and in original packaging.
Refunds are processed after product inspection.

6. User Responsibilities

By using our website, you agree:

Not to misuse or damage the website
Not to attempt unauthorized access to our systems
To provide truthful information during checkout

7. Privacy Policy

Customer information such as name, phone number, and address is used only for order processing and customer support. We do not sell or share customer data with unauthorized third parties.